Frequently Asked Questions
Can I place my order by phone?
Yes, you can contact our friendly customer service team to process your order on 1300 168 902.
Do you deliver?
Yes, Australia wide and free to most metro areas. Rural / Remote areas may incur a delivery fee.
What payment options are available?
Visa, Apple Pay, Mastercard and PayPal.
How long does my order take to process?
All orders are processed on the same or next business day. Once your order is processed, you will receive a confirmation email.
Do you offer change of mind?
Yes, we offer an exchange or refund for change of mind. You must inform us within 3 days of receiving your products. You are responsible for return freight costs and any restocking fee. Please note, certain products are non-returnable due to OH&S and hygiene risks. Refer to our terms and conditions for further information.
Do my products come with a warranty?
All products are covered by relevant manufacturer's warranty.
Can I provide feedback on a product I purchased?
Yes, you can give feedback at firstname.lastname@example.org or click on write a review on the product page.
Australia wide delivery.
Free delivery to most metro areas
Monday - Friday 9.00am - 5.00pm
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